Pepco is reminding prospects to be careful for potential scams, which might even contain a telephone name from a customer support quantity.

Pepco is reminding prospects to be careful for potential scams, which might even contain a telephone name from a customer support quantity.

“There’s a number of frequent schemes that contain scammers use of expertise to duplicate an organization’s telephone quantity via caller ID,” stated Pepco spokesman Frank Tedesco.

A WTOP listener just lately shared {that a} fraudulent caller informed a buyer {that a} Pepco technician was on the best way to close off service except the client paid via Zelle or with a Walmart present card.

Tedesco stated a Pepco consultant would never ask for payment through a prepaid cash card or cryptocurrency, and prospects wouldn’t obtain calls out of the blue demanding any kind of cost.

“It can’t be burdened sufficient that an instantaneous cost request is a rip-off, and prospects ought to pay attention to that,” Tedesco stated.

He stated there are a sequence of steps of speaking with prospects earlier than any potential disconnection of service, and that representatives gained’t ask for private data equivalent to Social Security numbers or financial institution data.

Tedesco stated prospects ought to make funds the best way they normally do, via the mail or on-line.

He warned that scammers are utilizing extra subtle ways, which may make it tougher to inform if a consultant is actual or not: “With this spoofing expertise, scammers are getting increasingly artistic in acquiring data to make it seem to be a authentic Pepco consultant is looking them.”

Tedesco stated this challenge and cybersecurity is high of thoughts for Pepco, and the utility firm works to alert prospects about new scams they grow to be conscious of.

If you get a suspicious telephone name, he stated cling up and call Pepco to check the status of your account.

If a technician reveals as much as reduce off service, Tedesco stated to name Pepco as nicely. For those that consider they’ve been a goal of a rip-off, he stated report it to police and to the electrical utility firm.

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